🔷 Highlights
- Discover how a UK-based accounting firm overcame a critical talent shortage.
- Explore Corient’s structured outsourcing strategy tailored to the firm’s needs.
- See how the firm achieved operational efficiency and advisory growth
- Learn how to scale resources swiftly during peak periods
- Uncover real business benefits: cost savings, increased client satisfaction, and long-term growth
Introduction
An established UK accounting firm, praised for its bespoke client advisory, was at risk. A rising talent shortage had begun to impair their service delivery. Overworked internal teams, hiring delays, and mounting stress levels led them to seek a sustainable solution. That’s where Corient stepped in, not just to outsource, but to transform.
The Initial Problem: What Went Wrong?
The firm was experiencing:
- Inability to recruit and retain talent, especially during peak periods
- Internal capacity overload, preventing focus on high-value tasks
- Training drag, where onboarding slowed down client work
This strained the firm’s resources, limited scalability, and impacted client relationships.
Corient’s First Solution: The Fix
Corient began with deep discovery meetings to map out the firm’s workflows and needs.
- Deployed qualified professionals with strong UK compliance experience
- Took ownership of day-to-day operations like payroll, bookkeeping, and reconciliations
- Ensured smooth team integration into the firm’s processes
This strategic resource alignment allowed the internal team to shift focus to advisory growth.
Discover more about our Accounting Outsourcing Services, which empower firms like yours.
The New Problem: A Surprise Roadblock
During the fiscal year-end, the firm faced a surge in client work. Their newly stable system risked collapse due to increased demand — they needed more support, fast, without any operational slowdown.
Corient’s Second Solution: Fixing the New Problem
To respond to this surprise workload spike, Corient activated a stepwise tactical plan:
Step 1: Rapid Gap Assessment:
Identified immediate pressure points in existing workflows and delivery.
Step 2: On-Demand Talent Sourcing:
Activated our scalable pool of trained professionals ready to integrate at short notice.
Step 3: Customised Orientation:
Delivered firm-specific process training to new staff for seamless onboarding within days.
Step 4: Agile Team Sync-Ups:
Introduced daily coordination calls between the firm and Corient to align workloads and expectations.
Step 5: Elastic Resource Planning:
Implemented a flexible staffing model, enabling team expansion or reduction weekly based on project needs.
Want to see how this model works in action? Visit our case studies to explore more success stories.
The Final Outcome: Success Story
Thanks to Corient’s structured support, the firm experienced:
- Increased strategic bandwidth for advisory services
- Lower operational costs by avoiding constant recruitment cycles
- Faster client delivery and higher satisfaction
- Reinforcement of its image as a trusted, forward-thinking advisor
“With Corient, we didn’t just solve a resource issue — we elevated our service delivery. Their team is proactive, flexible, and committed to our success.”
Key Takeaways: Why This Matters for Businesses
- Structured outsourcing bridges internal capability gaps without compromising quality
- Scalable partnerships help firms stay agile during high-demand periods
- Transformative support like Corient’s leads to long-term client growth and loyalty
The right outsourcing partner unlocks your firm’s hidden potential.